A Customs Broker can be an important representative in Canada. It is important therefore, to choose one that can provide the services and expertise that your firm requires. As one of Canada’s leading Customs Brokerage firms, PBB Global Logistics offers the following service features:

• Over 50 branch offices from coast to coast across Canada, located at all major truck, rail, air and sea entry points. PBB Global Logistics has over 70 office locations throughout North America.

• 24 hour, 7 day a week service at our busiest port offices including Queenston/Lewiston (Niagara Falls), Buffalo/Fort Erie, Detroit/Windsor, Port Huron/Sarnia and Pacific Highway.

• Extended hours with 24-hour on call service is available at all other border crossings and airport offices.

• All offices are linked by computer. E-Mail communication and EDI services are available.

• PBB Global Logistics offers the most comprehensive service program in the industry. A personal service representative is assigned to each Non-Resident Importer to keep them updated on all matters of interest and offer suggestions to improve import/export efficiencies and reduce costs whenever possible.

• Solutions newsletter offered to clients and prospective clients. Our pbb.com website also provides current information on industry trends and developments in the logistics community. ‘Clients only’ on-line real time tracing for most major carriers when your shipments are cleared through PBB.

Most importantly, a Non-Resident Importer (NRI) needs expertise in getting their export program established.

PBB Global Logistics is the leading Canadian customs broker in meeting the requirements of the Non-Resident Importer. A Non-Resident Import Department has been established right in the main office in Fort Erie, Ontario. A Business Development Manager has been assigned to your area to introduce your firm to the services offered by PBB. These services include Canadian and U.S. Customs Brokerage, International Freight Forwarding, Warehousing and Distribution Services, North American Shipping, PBB Delivery Services, International Customs Consulting and Corporate Travel.

In the following pages, we will provide a general explanation of the most common issues that are of importance to the Non-Resident Importer, namely: H.S. Tariff Classification, the North American Free Trade Agreement, the Goods and Services Tax, Valuation, Export documentation and Maintaining Books and Records for Customs purposes.