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International Freight Forwarding
Customs Brokerage - Canada
Customs Brokerage - U.S
FDA Overview
FDA Overview

Registration & Agency

Every owner, operator or agent-in-charge of either a domestic or foreign facility engaged in the manufacturing/processing, packing or holding of food for consumption in the United States, must register its facility with the FDA.

Just prior to the implementation of the FDA legislation, PBB Global Logistics released a letter detailing the new regulations and our recommendations regarding the necessary appointment of a U.S. agent prior to registering.

PBB will help any non-U.S. based company fulfill their regulatory requirements by serving as an experienced, full-service intermediary between your company and the FDA. PBB can also handle prior notice in addition to agency requirements in order to provide a convenient, single point of contact for all your FDA needs. Our highly trained Customs and trade specialists will resolve problems, advise on preventing or minimizing penalty situations, keep you informed, consult on all FDA issues including related requirements and act as an emergency contact 7/24/365. In addition, as a licensed Customs broker, PBB can provide services to help maintain or increase your access to U.S. markets and act as a single point of contact for cross-border shipments, ensuring a seamless, worry-free process from start to finish.

As a Customs broker, PBB is ideally positioned to provide agency services to clients, helping them maintain or increase their access to U.S. markets. PBB offers a number of other benefits including:

  • A single point of contact for cross-border shipments.
  • Efficiency: PBB can handle the FDA's prior notice process, since we are already privy to our client's shipment details for Customs purposes.
  • Effective representation thanks to our history of working with FDA.
  • Up-to-date information and insight on important topics thanks to our association with governmental and industry organizations.

What services will PBB provide as an agent?

As an agent, PBB can:

  • Help non-U.S. clients fulfill their regulatory requirement to obtain a U.S. agent.
  • Serve as intermediary between the client and the FDA.
  • Advise the client on any communication from the FDA and related requirements. Help resolve problems.
  • Advise on preventing (or minimizing) penalty situations.
  • Act as emergency contact which requires maintaining a dedicated emergency contact number 24 hours a day, 7 days a week.
  • Accept service of process from FDA on behalf of clients.
  • Maintain documentary and communication records if these are required.

Please note that before filling out the registration form, a U.S. agent must be appointed. If you wish to appoint PBB as your U.S. agent for FDA purposes, download and complete the Agency Agreement and Appendix A.

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